We enjoy our annual Caribbean island vacations and like to switch therefore we will likely not return to St. Lucia. ALWAYS a line, slow machines, staff moved sooooo slow, always understaffed, and we had "soup" style ice cream the entire time while on our stay. We wanted to relax at our pool areas but i think only our big toe may have seen the sun at 7am - total waste of money, rest of the day it was in the shadenot good!. All meals are included as Royalton is all inclusive. These are my thoughts on the holiday: Ask jimd1768 about Royalton Riviera Cancun. This vacation package includes all of the facilities of a luxurious beachfront resort in the heart of the Caribbean. If your hideaway you can have breakfast at Dorado where its table service but i felt there was quite limited choice after you had eaten there a few times and the service was /could be slow. The Royalton Diamond Club Cancun is a luxurious all-inclusive resort that offers guests the ultimate in pampering and relaxation. To get access to the Diamond Club, you will need to book a Diamond Club room when making your reservation. She helped us when we needed it. more, Reply to: Royalton Riviera: Feedback- Diamond club and Room. These people are the "time share people" They say they don't sell time shares yea right. If you are looking for a place for a family vacation, this is it! we spoke to several other people who said the same. We did a one day excursion with the real deal - defiantly a great trip but a half day excursion to the mud baths and waterfall felt a bit rushed! It's the calm demeanor of those around you. Hoping to receive you again in sunny at Royalton Riviera Cancun. It was everywhere, over the clothes, the floor and the furnitureCupboard Space - We were there for 14 nights. Entertainment team have the right mix, not pushy but friendly. Ask joshvader444 about Royalton Riviera Cancun, We compared the lowest prices from 7 websites, Hideaway at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort, Adults Only, We compared the lowest prices from 11 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 8 websites, Margaritaville Island Reserve Riviera Cancun, Margaritaville Island Reserve Riviera Cancun by Karisma, We compared the lowest prices from 5 websites, Grand Residences Riviera Cancun, a Registry Collection Hotel, We compared the lowest prices from 14 websites. - gym was great but more cross trainers and bikes needed. There was so much choice that you will always find something you like.Our Favourites:Hunters Steak House - Visited twice - Loved the Onion Soup and Rib eyeZen - Visited twiceZen Teppenyaki - Wasn't the best but okGrazzi - Visited twice - Great PizzasAgave - Loved the starters but not the main courseArmadillo - Really good choicesBuffet - So much choice. Several people also mentioned that as the beach is public under St Lucian law, pushy sellers were frequent. Access to the butler service. The Italian, the poorest. We are glad to learn how much you have enjoyed your stay at Royalton Riviera Cancun and that our facilities and service were up to your expectations. seemed fairly common for regular guests whereas Diamond Club guests are given preferential treatment and seated immediately. Preferred seating at the restaurants. Very personal service. Restaurants were good. !Hunter Restaurant - had 2 great experiences there, third time we went, our food had to go back twice, but the second time the steak came back freezing cold along with the sides. Felt as if you needed to walk on egg shells in that area. . The room was very spacious and A/C was a god send on those very warm days. Trying to access the a la carte restaurants after 7.30 meant a 45-60 minute wait. He was amazing! Anticipatory service meaning staff will anticipate your needs (rather than waiting for you to ask). Several people commented on the luxurious private check-in area with water, fruit, snacks and liquor saying how nice it was. We are glad to learn how much you have enjoyed your stay at Royalton Riviera Cancun and that our facilities and service. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Only took approx 10 minutes and then were directed to our room ( slightly annoyed that nobody actually accompanys you as this place is huge)We had previously paid & pre selected our room on room selector and was assured i had the room i choose :). Groups or artists singing Caribbean songs every night! very average entertainment except for the Cuban band who were amazing. My family of 4 is planning to visit the Cancn/Riviera Maya area for Spring break in March. When discussing the private pool and beach areas, 50% of people were fully satisfied saying that the pool and beach areas are very quiet and they particularly praised the waiter service as staff were very attentive. A trip to the Caribbean is a beautiful backdrop to a family vacation with stunning beaches and turquoise waters. The Royalton St Lucia is one of St Lucias best hotels and guests who stay at this luxury 5-star resort can choose to join their exclusive Diamond Club. Overall a very good to excellent experience. Worth it? We met our other Butler once.POOLWe used the Diamond Club Pool a lot. 17% of people said the service from the butlers was a bit slow and they barely saw them. Once you have completed your stay, you will automatically become a member and will be able to enjoy all the benefits the club has to offer. On average, you'll pay between $688 and $912 per night for a Diamond Club room at the Hideaway in Royalton St Lucia. The lunch provided there was delicious at a local bar/restaurant . But damn..you just feel better when you get there. I've narrowed my options down to the Royalton Riviera and am trying to decide a few things: *Does doing the Diamond Club. The resort features beautifully appointed rooms and suites, world-class dining, and a variety of activities and amenities to keep you entertained. The Iron - It was a nightmare. The cost of diamond club at Royalton Chic Punta Cana starts at $500 per person, per night. The 2 bedrooms cost a lot more and the 2 queens dont have a desk or table to eat room service. - dont book diamond club with a swim up pool. 4.0 km from Royalton White Sands Montego Bay, An Autograph Collection All-Inclusive Resort Free Wifi Free parking Special offer Visit hotel website Breakfast included Ocean Eden Bay - Adults Only View Hotel 509 reviews 4.1 km from Royalton White Sands Montego Bay, An Autograph Collection All-Inclusive Resort Free Wifi Free parking Special offer We had stayed in Cancun before but not this far out. Tours? Royalton Punta Cana vs. Bavaro vs. Splash 15 Jan 2023, 6:49 am Save Hi all - we're a family of 4 traveling with kids (ages 5, 7). But never say never and we met some amazing people on our stay and not ruling it out if the price was right we most probably would go back to compare. Copyright 2004 - 2023 BestAllInclusive.com. However, in general, a membership to this exclusive club will likely cost several thousand dollars. A luxury suite which comes with a balcony or terrace. We thought about this for awhile and decided not to. just wondering what more you get for the money. But is the Royalton St Lucia Diamond Club worth it? You never had to look for wait staff or an attendant. Fill in your details to complete the reservation. Im slowly working my way around the world and sharing my journey as I go. private beach and pool. Room delivery was fine, especially with a decent tip received but around the resort getting a bottled water was like asking for liquid gold! To us it just didn't seem worth the extra money and instead have used that to book lots of trips :). Receive an exclusive vacation experience with an upgrade to Diamond Club. We were booked into Diamond Club. We couldn't leave as he said something to the bell hop and we weren't sure where our luggage went. 2,182 posts. Food and choice of restaurants are brilliant. The room was very spacious and A/C was a god send on those very warm days. This is the version of our website addressed to speakers of English in India. We left a week after submitting them. Youre on the same plane as everyone else and you get to your destination at the same time. It constantly spat out water. This place was exceptional. of either property at this stage and have not looked at the two packages I have no way of assessing if the Finest Club is worth an extra 1,000.00. You can eat at one of the restaurants, play in the pool, or enjoy Butler service in addition to the restaurants. Our room was a genuine ocean view. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Ask bevan_r about Royalton Riviera Cancun, Extraordinary Multigenerational Family Vacation, Ask Cheryl_1960 about Royalton Riviera Cancun. Upgrade to Diamond Club Luxurious exclusive experience. Italian was just "ok" and opa was absolutely awfulTry them all is my advice as they all do offer something different.Snacks-plenty full we used chef Victors section within hideaway but also the food truck my the main royalton pool they served wraps. Also a little boy with same symptoms had to go to hospital. If youre considering upgrading to Diamond Club at Royalton, there are a few things you should know. This will bring up all the rooms that are available for your dates. Smell reduced a bit, but over time we did get used to it! Pools are fantastic, plenty to choose from and large! - See 2,295 traveller reviews, 3,102 candid photos, and great deals for Royalton Antigua, An Autograph Collection All-Inclusive Resort & Casino at Tripadvisor. I'm sure families have even more trouble. EDITORS Note: We are updating this page as we receive deals. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Despite the few cons I mentioned it was a overall nice stay. The only push back I have is the aggressive time share sales pitch. Royalton Saint Lucia, An Autograph Collection, How far is the hotel from the airport and how much is the average price of a taxi? These are my thoughts on the holiday: I would like to pass on my thanks to Shaun as he was a great instructor, always making sure you were doing the excercises correctly - please say thank you to Shaun. This includes access to the exclusive diamond club lounge, private beach area, and upgraded room amenities. If youre having difficulty, dont be afraid to ask for more time, and provide a compelling reason why you want it. No matter what name they give it, or whatever the program is called, it a timeshare pitch.Other from the above, the only complaint is that there were a lot of screaming infants and toddlers. The beach area was ideal for relaxing and reading, as well as the butler service. For this reason, many people said that the Diamond Clubs butler service alone makes the club worth it as only butlers can make dinner reservations at restaurants. Many thanks. Just be aware that there is an additional cost associated with this upgrade. + 1. The only real difference between the regular Resort room and the Diamond Club room is the extra perks. You get private pool with grill and bar, private beach, butler. Other than that the food and scenery were great. To compare, a standard room at the Hideaway costs between $624 and $827 per night. We will make sure to spread and share your feedback with the staff about their service.Luxury Regards,Alfonso LopezGeneral Manager, We stayed here for 14 nights in julyour first holiday without any children! I wish the staff would remove any towels left for long periods.FOODIf people complain about the food, I feel they are just serial complainers. !Also, Sephra in the sales team was so helpful and very friendly. The key differences between Royalton St Lucia vs Diamond Club are: Heres an overview of exactly what youll get at the Royalton St Lucia (without Diamond Club): Heres an overview of exactly what youll get at the Royalton St Lucia with Diamond Club: Check out one of the exclusive Diamond Club suites at the Royalton St Lucia in the video below: Before booking your stay, its worth seeing what other people are saying about the Royalton St Lucia Diamond Club. We were part of a group who were there for a wedding. They also receive preferential treatment when it comes to room upgrades, restaurant reservations, and spa appointments. Font desk sent us to Guest services, they sent us to another locations, then back to the restaurant, which all resulted in no reservation. We don't drink much so premium isn't a big deal to us. Youll also get to access a few private areas like an exclusive pool and beach area, an exclusive restaurant and bar as well as the Diamond Club Lounge. 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